Returns & Refund Policy
At STYLELINX, we want you to shop with confidence. If you are not completely satisfied with your purchase, you may request a return in accordance with the policy below.
Return Eligibility
Returns are accepted under the following conditions:
- Return requests must be submitted within 30 days of the delivery date.
- Items must be unused, unworn, unwashed, and in their original condition.
- All original tags, labels, and packaging must be included.
- Items showing signs of wear, damage, alteration, or misuse are not eligible for return.
How to Request a Return
To request a return, please contact our Customer Support team before sending your item.
Email: orders@stilkapinda.com
Please include:
- Your order number
- The email address used for your purchase
- The reason for your return
Once your request has been reviewed, we will provide detailed return instructions.
Please do not return any item without receiving return authorization from our support team.
Return Shipping
Unless the item is incorrect, damaged, or defective upon arrival:
- Customers are responsible for return shipping costs.
- Original shipping charges are non-refundable.
- We recommend using a trackable shipping service, as STYLELINX is not responsible for returns lost during transit.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.
Our Customer Support team will review your request and work with you to resolve the issue as quickly as possible.
Refunds
After your returned item has been received and inspected:
- Approved refunds will be issued to your original payment method.
- Refunds are generally processed within 5-10 business days.
- Depending on your bank or payment provider, additional processing time may apply before the funds appear in your account.
Exchanges
We do not currently offer direct exchanges.
If you would like a different size, color, or product, please place a new order after your return has been approved.
Non-Returnable Items
The following items are not eligible for return unless required by applicable law:
- Gift cards
- Final sale items
- Products marked as non-returnable on the product page
- Items that have been used, worn, washed, altered, or damaged after delivery
Need Assistance?
If you have any questions regarding returns or refunds, please contact us:
Customer Support
Email: hello@stilkapinda.com
Policy Updates
STYLELINX reserves the right to update or modify this Returns & Refund Policy at any time. Any changes will become effective immediately after publication on this page.